Roamy Hub - Your Travel eSIM Store

Cookie Policy

Last Updated: January 18, 2026

1. WHAT ARE COOKIES?

Cookies are small text files that are stored on your device (computer, tablet, or mobile phone) when you visit websites. They are widely used to make websites work more efficiently and to provide information to website owners.

We use cookies and similar technologies (such as local storage) to enhance your experience on our website, remember your preferences, and understand how you use our services.

2. TYPES OF COOKIES WE USE

2.1 Essential Cookies

These cookies are necessary for the website to function properly and cannot be disabled. They are usually set in response to actions you take, such as logging in or setting your privacy preferences.

Cookie/StorageProviderPurposeDuration
Firebase Auth CookiesGoogle FirebaseAuthentication and session managementSession
cookie_consentRoamy HubStores your cookie preferences1 year
cf_clearanceCloudflareBot protection and security verification30 minutes
__stripe_*StripeSecure payment processing and fraud preventionSession
selectedPlanRoamy HubStores selected plan during checkout processSession
userIdRoamy HubRequired for checkout API authenticationSession

2.2 Functional Cookies

We currently do not use functional cookies. If we add functional cookies in the future, we will update this policy and request your consent.

Note on Preference Caching

Your language and currency preferences are stored on our backend servers as part of your account data. We may cache these preferences locally on your device for performance reasons. This caching is not considered tracking and does not require cookie consent, as it simply mirrors data already stored on our servers. If you are not logged in, we use your browser's language settings and default currency.

2.3 Analytics Cookies

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. This helps us improve our website and services.

We currently do not use analytics cookies. If we add analytics in the future, we will update this policy and request your consent.

2.4 Marketing Cookies

These cookies are used to deliver advertisements relevant to you and your interests. They may also be used to limit the number of times you see an advertisement.

We currently do not use marketing or advertising cookies. If we add these in the future, we will update this policy and request your consent.

3. MANAGING YOUR COOKIE PREFERENCES

3.1 On Our Website

You can manage your cookie preferences at any time by clicking the button below or by selecting "Cookie Settings" in the footer of any page.

3.2 Through Your Browser

Most web browsers allow you to control cookies through their settings. You can usually find these settings in the "Options" or "Preferences" menu of your browser. The following links may be helpful:

Please note that disabling certain cookies may affect the functionality of our website.

4. THIRD-PARTY SERVICES

We use the following third-party services that may set cookies on your device:

4.1 Firebase (Google)

We use Firebase for user authentication. Firebase may store cookies to manage your login session securely. Firebase Privacy Policy

4.2 Stripe

We use Stripe for payment processing. Stripe uses cookies to prevent fraud and process payments securely. Stripe Privacy Policy

4.3 Cloudflare

We use Cloudflare for security and performance. Cloudflare may set cookies for bot detection and security verification. Cloudflare Privacy Policy

5. LOCAL STORAGE

In addition to cookies, we use browser local storage to store certain data locally on your device. Local storage is similar to cookies but allows for larger amounts of data to be stored.

Essential local storage includes data required for checkout functionality (such as your selected plan and user ID). This data is necessary for the website to function and cannot be disabled.

Backend data caches such as your language preference, currency preference, and user profile may be cached locally for performance. These are copies of data stored on our servers as part of your account, not tracking data. This caching improves page load times but the source of truth is always your account on our servers.

6. UPDATES TO THIS POLICY

We may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we make changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this policy periodically.

If we make material changes to how we use cookies, we will notify you through a prominent notice on our website and request your consent where required by law.

7. CONTACT US

If you have any questions about our use of cookies or this Cookie Policy, please contact us:

8. RELATED POLICIES

For more information about how we handle your personal data, please see our: